General Terms and Conditions of Sale (GTC)

1. Service provider identity and scope

These General Terms and Conditions of Sale govern the services offered by FL IMPORT AUTO — Leonardo Fernandes Vidal, sole trader, SIREN 107 791 329, SIRET 107 791 329 00025, Rue Henri Dunant, 33100 Bordeaux, France, contact@flimportauto.fr.

FL IMPORT AUTO operates under the micro-enterprise scheme and states that it benefits from the VAT exemption scheme. These GTC cover in particular vehicle sourcing, brokerage, case analysis, import assistance, administrative coordination and delivery where provided for in the quote or mandate.

For consumers, these GTC are supplied before the contract is concluded. Specific terms contained in a signed quote, mandate, order form or contract prevail in the event of conflict.

2. Role of FL IMPORT AUTO

Depending on the case, FL IMPORT AUTO acts as a broker or intermediary. The vehicle sale contract may be entered into directly between the client and the seller or partner. Unless expressly stated otherwise in a contractual document, FL IMPORT AUTO does not present itself as the owner or seller of the vehicle.

3. Performance of the service

The client provides their criteria. FL IMPORT AUTO searches for vehicles, reviews the information available and may present several proposals. As far as possible, information is separated between documented elements, seller statements and points still to be confirmed. The client remains the decision-maker and approves the selected vehicle in writing or by signing the applicable contractual document.

4. Prices, fees and costs

Fees and third-party costs are set out in the applicable quote, mandate, contract or Pricing page. The vehicle price, fees, transport, administrative costs, taxation, registration and optional services may be shown separately. An item marked “to be confirmed” is not a final amount and is not treated as zero.

Price comparisons with the French market are indicative and depend in particular on year, mileage, specification, condition, warranty and the market at the time of assessment. They do not constitute a guaranteed saving.

5. Payment and financing

Payment terms and schedules are stated in the applicable contractual document. No payment intended for the seller, carrier or another third party should be made outside the bank details and instructions confirmed in the case.

Where an instalment facility, financing or third-party payment arrangement is proposed, its scope, provider, conditions, cost and the client’s eligibility are communicated before commitment. A commercial presentation of a possible financing or payment-security solution does not constitute acceptance of the case by the provider concerned.

6. Vehicle availability and approval

A proposed vehicle remains subject to availability until confirmed by the seller. Any specification, warranty, history, equipment or information originating from a third party is checked within the limits of the documents and information actually accessible at the time of assessment.

7. Delivery and timeframes

Where delivery is included, the timeframe stated in the case is an estimate and depends in particular on availability, payment, the carrier, formalities, public authorities and external events. No general timeframe displayed on the website replaces the timeframe specified for the selected case.

8. Optional services

Checks, transport, detailing, warranty or additional support services may be offered through partners. Where a service is carried out by a third party, its scope, price and terms are confirmed before ordering.

9. Consumer right of withdrawal

For a service contract concluded at a distance, the consumer generally has 14 days from conclusion of the contract to exercise the right of withdrawal, unless a statutory exception applies.

If the consumer expressly asks for performance to begin before the end of the period, they may be required to pay an amount proportionate to the services actually performed. Where the service has been fully performed before the end of the period, the right of withdrawal may be lost if the statutory conditions are met.

Where this right applies, the client can use the feature available on the Withdrawal page or send an unambiguous statement to contact@flimportauto.fr.

10. Liability

FL IMPORT AUTO is responsible for its own contractual obligations. Acts, delays or failures directly attributable to a seller, carrier, manufacturer, public authority, registration body or other third party are assessed according to each party’s role and the contractual documents of the case. No clause is intended to remove any mandatory consumer right.

11. Complaints and mediation

For any complaint, the client may contact FL IMPORT AUTO at contact@flimportauto.fr. FL IMPORT AUTO is finalising the appointment of its consumer mediator; the mediator’s identity and contact details will be inserted here and in the relevant documents as soon as the corresponding agreement has effectively been concluded. This information must be completed before final use of the mediation process.

12. Personal data and cookies

Details of data processing are set out in the Privacy Policy. Information on trackers is provided in the Cookie Policy.

13. Applicable law

These GTC are governed by French law, without depriving a consumer of any mandatory protections from which they benefit. The parties will seek an amicable resolution before initiating proceedings.

Last updated: 15 September 2026.